The Tack Cloud subscription provides the services your Tack GPS device needs to work. Here's what's included and the available plans.
What does the subscription cover?
- Mobile data usage: unlimited cellular data for location updates.
- Wi-Fi positioning usage: covers the use of Wi-Fi positioning to improve location accuracy, especially indoors.
- SIM card: a built-in LTE-M SIM card, designed specifically for IoT devices.
- Flexible location update intervals: adjust tracking intervals based on your plan and needs.
Plan features
| Feature | Standard Plan | Premium Plan |
|---|---|---|
| SIM card | Included | Included |
| Cellular data | Unlimited | Unlimited |
| Location history | 14 days | 90 days |
| Emergency Mode interval | 2 mins | 1 min |
| Active Mode interval | 10 mins | 5 mins |
| Standard Mode interval | 60 mins | 10 mins |
Plans and prices (per device)
| Plan | Standard Plan | Premium Plan | Where to buy |
|---|---|---|---|
| 3-month plan (renews automatically) | US$4.95 per month | US$6.95 per month | OurSphere app |
| 1-year plan | US$3.75 per month | US$5.75 per month | OurSphere app or tackgps.app |
| 2-year plan | US$2.95 per month | US$4.95 per month | OurSphere app or tackgps.app |
| 3-year plan | US$2.65 per month | US$4.65 per month | OurSphere app or tackgps.app |
Prices are in US dollars. Your local price appears at checkout.
Which plan should I choose?
- Standard Plan: best for moderate tracking needs, such as a car, bike or luggage you check now and then.
- Premium Plan: more frequent updates and longer location history. Suited to closer day-to-day monitoring, such as an older family member or a pet.
- Longer terms cost less per month. The 3-year plan has the lowest monthly price.
FAQs
Q1: Can I switch between plans?
Yes. You can manage your plan in the OurSphere app under Settings → Tack Management.
Q2: Are there any additional costs?
No. The subscription includes mobile data and Wi-Fi positioning usage.
Q3: Is there a free trial?
Every new device comes with 30 days of Tack Cloud. The 30 days start when you activate the device in the OurSphere app, not on the date you bought it. So if your tracker sits unopened for a few weeks, or you buy it as a gift, none of the free period is used up in the meantime.
For additional support, contact Tack Support at support@tackgps.app.
For the best experience, always use the latest version of the OurSphere app, available on the Apple App Store and Google Play Store.
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