Can I Use Multiple Tack GPS Devices on One Account?

Yes, you can pair multiple Tack GPS devices with a single OurSphere account. This is a common setup for families with more than one child or pet, small teams tracking several assets, or anyone managing more than one Tack device from the same app.

How It Works

• One account, multiple devices. There is no fixed cap on the number of Tack GPS devices you can pair with your OurSphere account. Pair each additional device using the same process (QR code or Serial Number) as your first.
• Each device operates independently. Every Tack GPS tracker has its own built-in LTE-M SIM card and connects to cellular networks on its own. One device losing signal, running low on battery, or being powered off has no effect on the others.
• Each device needs its own subscription. Because each tracker uses its own SIM card and cellular connectivity, each one requires its own Tack Cloud subscription. Subscriptions are tied to the device itself (by serial number), not to your OurSphere account or email.

Adding More Devices to Your Account

1. Open the OurSphere app and go to the Devices tab.
2. Tap the Add Tack or + button, then follow the prompts to scan the QR code or enter the 13-character serial number of the new device.
3. Once the device is paired, subscribe to your preferred plan (Standard or Premium) for that device.

Step-by-step instructions are available in How To Pair Tack GPS on OurSphere.

FAQs

Q1: Is there a limit to how many devices I can pair with one account?
There is no fixed limit within the OurSphere app.

Q2: Can I share one Tack Cloud subscription across multiple devices?
No. Each Tack GPS device requires its own Tack Cloud subscription because each device has its own built-in SIM card and independent cellular connectivity. For more detail, see Why Do I Need The Tack Cloud Subscription?

Q3: Can I get a better rate on multiple subscriptions?
Longer subscription terms — such as our Yearly and 2-Year plans — offer lower per-month rates and apply per device. For pricing details, see What Is Included in the Tack Cloud Subscription and How Much Is It? If you are looking to activate a large number of devices at once (for example, for a school, care facility, or organisation), please email support@tackgps.app and our team will explore the best option for your use case.

Q4: Can other people access the devices on my account?
Yes. You can share location access to specific Tack devices with other OurSphere users through Spheres. See How Do I Share Location Access of My Tack Devices with Others? for how it works.

Q5: If I move a device to a different account, does its subscription move with it?
Yes. Because a subscription is tied to the device by its serial number rather than to your OurSphere account or email, the subscription stays with the device even if you unpair it and pair it with a different account.

For further assistance, contact Tack Support at support@tackgps.app.

To ensure the best experience, always use the latest version of the OurSphere app, available on the Apple App Store or Google Play Store.