How Do I Purchase a Tack Cloud Subscription?

You can buy and activate a Tack Cloud subscription directly in the OurSphere app. The 1, 2 and 3-year plans are also sold at tackgps.app.

How to subscribe in the OurSphere app

1. Download the OurSphere app from the Apple App Store or Google Play Store.
2. Create an OurSphere account or log in.
3. Pair your Tack device using the QR code or serial number in the Tacks tab.
4. In the Tacks tab, tap your Tack, then tap Manage Subscription.
5. Select your plan (Standard or Premium) and term (3 months, 1 year, 2 years or 3 years).
6. Enter your payment details and confirm.

Once your payment is confirmed, your Tack Cloud subscription activates automatically and your device works with full features.

Tips

• Make sure your Tack device is set up and powered on.
• Keep the OurSphere app updated to the latest version.
• Once your subscription is active, you get regular location updates, notifications and cloud location history.
• For long-term savings, choose a 1, 2 or 3-year plan. The 3-year plan has the lowest monthly price. See plans and prices.

FAQs

Q1: Can I buy a subscription month by month?
No. The shortest term is the 3-month plan, which renews automatically and is available in the OurSphere app.

Q2: Can I change my plan later?
Yes. You can upgrade in the OurSphere app by tapping Manage Subscription on your Tack. To downgrade, contact support@tackgps.app.

Q3: What payment methods are accepted?
Major credit and debit cards, and selected digital payment options.

Q4: Can I unsubscribe any time?
Yes. Email support@tackgps.app. Access to Tack GPS features ends when the subscription ends.

Q5: Does each device need its own subscription?
Yes. Each Tack device needs its own subscription because it has its own SIM card and connection.

For further help, contact Tack Support at support@tackgps.app.

For the best experience, always use the latest version of the OurSphere app, available on the Apple App Store and Google Play Store.