How Do I Purchase a Tack Cloud Subscription?

Modified on Wed, 22 Oct at 5:59 PM

Subscribing to Tack Cloud is simple and ensures your Tack device operates seamlessly.
You can purchase and activate your Tack Cloud subscription directly through the OurSphere app.

How to Subscribe via the OurSphere App

If you already own a Tack GPS device, follow these steps to activate your subscription:

Download the OurSphere app from the Apple App Store or Google Play Store.
Create or log into your OurSphere account.
Add your Tack device using the QR code or Serial Number in the Devices tab.
Go to the Device Subscription section.
Select your preferred subscription plan (Standard or Premium).
Enter your payment details and confirm the subscription.

Once your payment is confirmed, your Tack Cloud subscription will be automatically activated, and your device will start functioning with full features.

Step-by-Step Tips

Ensure your Tack device is properly set up and powered on.
Keep your OurSphere app updated to the latest version.
You can enjoy features like real-time tracking, notifications, and cloud-based location history once your subscription is active.
For long-term savings, consider an Annual Plan or 2-Year Plan for lower monthly rates.

FAQs

Q1: Can I purchase a subscription on a monthly basis?
No. The minimum term is 3 months (Quarterly Plan).

Q2: Can I change my subscription plan later?
Yes. You can upgrade directly in the OurSphere app under Subscription Settings.
To downgrade, please contact support@tackgps.app.

Q3: What payment methods are accepted?
We accept major credit and debit cards, as well as selected digital payment options.

Q4: Can I cancel my subscription anytime?
Yes, you may cancel anytime by emailing support@tackgps.app.
However, access to Tack GPS features will end upon cancellation.

Q5: Does each device need its own subscription?
Yes. Each Tack device requires its own subscription due to its independent SIM card and connectivity.

For further assistance, please contact Tack Support at support@tackgps.app.

To ensure the best experience, always use the latest version of the OurSphere app available on the Apple App Store or Google Play Store.