Tracking Mode

What Are Tracking Modes and How Do They Work?

Tack GPS offers multiple Tracking Modes to balance location update frequency and battery efficiency based on your needs. Here’s everything you need to know:

Tracking Modes and Their Reporting Intervals

Standard Plan

• Emergency Mode:

  • Location updates: Every 2 minutes

  • Still interval: 15 minutes

• Active Mode:

  • Location updates: Every 10 minutes

  • Still interval: 2 hours

• Standard Mode:

  • Location updates: Every 60 minutes

  • Still interval: 4 hours

Premium Plan

• Emergency Mode:

  • Location updates: Every 1 minute

  • Still interval: 8 minutes

• Active Mode:

  • Location updates: Every 5 minutes

  • Still interval: 60 minutes

• Standard Mode:

  • Location updates: Every 10 minutes

  • Still interval: 2 hours

What Is a "Still" Interval?

The "Still" interval is designed to optimise battery performance. When a Tack GPS device detects no change in location, it pauses regular updates to conserve power and will report its location only during the next scheduled "Still" interval.

How to Change Your Tack’s Tracking Mode

1. Access the Device Settings:

   • Go to the Device Tab in the OurSphere app.

   • Select your Tack GPS device from My Devices List or via the Map view.

2. Choose Tracking Mode:

   • Tap on Mode and select your preferred option.

3. Transition Confirmation:

   • The selected Tracking Mode will blink to indicate that the change is in progress. This may take a few minutes.

   • You will receive a notification once the device has successfully changed its mode.

4. Immediate Mode Change (Optional):

   • Press the device’s Power Button to force a manual network connection and apply the new Tracking Mode immediately.

Watch the Video Guide

▶ How to: Change Tack GPS's Tracking Mode

Learn More

For a deeper understanding of Tracking Modes, watch our video: Learn More

FAQs

Q1: What happens if I don’t force an immediate mode change?

• The new mode will take effect when the device wakes up for its next scheduled location update.

Q2: Which Tracking Mode should I use?

• Emergency Mode: For high-priority tracking during critical situations.

• Active Mode: For frequently moving assets like pets or vehicles.

• Standard Mode: For general use.

Q3: How do I upgrade my Tack Cloud Subscription to a Premium Plan?

• To upgrade your plan, open the OurSphere app and navigate to the Settings tab.

• Tap the Tack Subscription button.

• Select a device to upgrade to a Premium Tack Cloud  Subscription for higher interval tracking.

For additional support, contact Tack Support at support@tackgps.app.

To ensure the best experience, always use the latest version of the OurSphere app, available on the Apple App Store or Google Play Store.