Are There Any Roaming Fees or Overseas Restrictions?

Modified on Tue, 21 Jan at 5:08 PM

No, Tack GPS devices do not incur roaming fees or impose any overseas restrictions. Once you subscribe to our Tack Cloud service, you can use your device seamlessly in all supported countries at no additional cost.


Why Are There No Roaming Fees?

  1. Global SIM Card:

    • Tack GPS devices come equipped with a built-in LTE-M SIM card, optimised for global IoT connectivity.

    • This SIM card ensures reliable operation across borders without additional charges.

  2. Tack Cloud Subscription:

    • Your subscription covers all mobile data usage, including international roaming, as long as you are in one of the supported countries.


Supported Countries

Tack GPS is supported in over 30 countries, while Tack GPS Plus (Global Version) works in over 120 countries. Click here to view the full list of supported countries.


FAQs

Q1: Can I use Tack GPS in a country not on the supported list?

  • No, Tack GPS devices will only function in supported countries with compatible mobile network coverage.

Q2: Will I be charged extra if I travel internationally?

  • No, there are strictly no hidden or additional charges for using Tack.

  • Your Tack Cloud subscription covers all data costs, including international usage within supported countries.

Q3: How do I know if my destination country is supported?

Q4: Does the device require any additional setup when travelling internationally?

  • No additional setup is required. The device will automatically connect to supported networks in your destination country.


For additional questions or support, contact Tack Support at support@tackgps.app.


To ensure the best experience, always use the latest version of the OurSphere app, available on the Apple App Store or Google Play Store.

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