The Tack Cloud subscription provides essential services to ensure your Tack GPS device operates seamlessly. Here’s what’s included and the available subscription options:
What Does the Subscription Cover?
Mobile Data Usage:
Includes unlimited cellular data for location updates.
Wi-Fi Positioning Usage:
Covers the use of Wi-Fi Positioning to improve location accuracy, especially indoors.
SIM Card:
A built-in LTE-M SIM card, designed specifically for IoT devices, is included.
Flexible Location Update Intervals:
Adjust tracking intervals based on your plan and usage needs.
Subscription Plans
| Features | Standard Plan | Premium Plan |
|---|---|---|
| SIM Card | Included | Included |
| Cellular Data | Unlimited | Unlimited |
| Location History | 14 Days | 90 Days |
| Emergency Mode Interval | 2 Mins | 1 Min |
| Active Mode Interval | 10 Mins | 5 Mins |
| Standard Mode Interval | 60 Mins | 10 Mins |
| Quarterly Plan (per device) | US$4.95 per month | US$6.95 per month |
| Yearly Plan (per device) | US$3.75 per month | US$5.75 per month |
| 2 Year Plan (per device) | US$2.95 per month | US$4.95 per month |
Which Plan Should You Choose?
Standard Plan:
Best for users with moderate tracking needs.
Ideal for monitoring location updates with longer intervals.
Premium Plan:
Recommended for users who require more frequent updates and extended location history.
Suitable for high-priority tracking such as monitoring elderly family members or pets.
FAQs
Q1: Can I switch between plans?
Yes, you can upgrade your subscription plan through the OurSphere app under Settings → Tack Subscription. To downgrade, kindly contact us at [email protected].
Q2: Are there any additional costs?
No, the subscription includes all essential services such as mobile data and Wi-Fi positioning usage.
Q3: Is there a free trial available?
All new device purchases come with a 30-day free trial of the Tack Cloud subscription. Please check the OurSphere app or Tack website for any additional ongoing promotions or trials.
For additional support, contact Tack Support at [email protected].
To ensure the best experience, always use the latest version of the OurSphere app, available on the Apple App Store or Google Play Store.
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