Why is my Tack GPS tracker's location not updating when I'm charging it / it is fully charged?

Modified on Mon, 2 Dec at 12:10 PM

If your Tack GPS's battery is fully drained in the previous usage, there is a possibility that the device is switched off. After you charge the device, please press on the power button once to turn it on again.

You should see blue/green light on the device turning on and once the green light goes off you should see the new location on your app.

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