How Do I Update The Firmware of my Tack GPS? Why Is It Important?

Updating the firmware of your Tack GPS device is crucial for ensuring optimal performance, fixing bugs, and enhancing security. Firmware updates enable your device to operate efficiently and integrate new features as they become available. To get the best out of your Tack GPS, always ensure you’re running the latest firmware version.

Steps to Update the Firmware

Firmware updates for Tack GPS devices can be done exclusively through the OurSphere web portal. Follow the steps below to update your device:

1. Access the Web Portal

• Open your web browser and navigate to member.oursphere.app.

• Log in using the same email address and password that you use for the OurSphere app.

2. Initiate the Firmware Update

• Once logged in, locate the Firmware Update option at the top-right corner of the dashboard.

• Click on it to proceed.

3. Follow On-Screen Instructions

• The portal will guide you through the update process step-by-step.

• Ensure your Tack GPS device is connected to a 2.4GHz WiFi network. If your home WiFi only supports 5GHz, you can use a phone hotspot with compatibility mode enabled (see details below).

Video Guide

Watch this step-by-step video tutorial for a visual demonstration:
▶ How To: Updating Tack GPS Firmware

Important Notes for Updating Firmware

1. WiFi Requirements:

   • Tack GPS devices can only connect to 2.4GHz WiFi networks for firmware updates.

   • If your home WiFi is not 2.4GHz, use your phone’s hotspot to create a compatible network.

2. Using a Phone Hotspot:

   • If using a hotspot from another phone, ensure that Compatibility Mode or Extend Compatibility is enabled in the hotspot settings to enable a 2.4GHz connection.

3. Ensure Stable Connectivity:

   • Avoid interruptions during the update process by ensuring a stable internet connection throughout.

Why Firmware Updates Are Important

• Improved Performance: Updates may include optimizations to enhance device functionality.

• Bug Fixes: Resolves known issues that could affect the device’s usability or reliability.

• Enhanced Security: Protects your device against vulnerabilities by applying the latest security patches.

• Access to New Features: Unlocks additional functionalities and ensures compatibility with the latest software versions.

Keeping your Tack GPS device updated ensures a seamless user experience and extends its operational lifespan. 

If you encounter any issues during the update process, reach out to Tack GPS support at support@tackgps.app for assistance.

For best experience, always use the latest version of the OurSphere app, available on the Apple App Store or Google Play Store.