Why Do I Need The Tack Cloud Subscription?

A Tack Cloud subscription is crucial to unlock the full functionality of your Tack device. Each device is equipped with a built-in SIM card that allows it to operate independently by connecting to cellular networks. The subscription covers the cost of this connectivity, enabling your device to transmit its location data and provide seamless tracking. Below is a detailed breakdown of why the Tack Cloud subscription is indispensable for your Tack experience:

What Does Tack Cloud Offer?

Tack Cloud is the backbone of your Tack device, providing a secure, cloud-based platform that supports its core features. Thanks to the built-in SIM card in each device, Tack Cloud ensures uninterrupted communication with cellular networks. The subscription enables the device to share its location and access advanced features like alerts, data storage, and firmware updates, ensuring optimal performance and reliability.

Why Do I Need Tack Cloud?

1. Location Tracking

• Benefit: Tack Cloud allows you to monitor your device’s location at regular intervals, ensuring you always know where it is.

• Feature: Location updates are transmitted securely using the device’s built-in SIM card.

2. Location History

• Benefit: Keep a record of your device’s movements over time with location history.

• Feature: Access up to 90 days of past location data to review and analyse movements when needed.

2. Advanced Notifications and Alerts

• Benefit: Receive  alerts for geofencing, low battery, fall detection, and more.

• Feature: Customise notification settings directly through the app to fit your preferences.

3. Cloud Storage for  Data

• Benefit: Securely store all device location data in the cloud, ensuring it’s never lost or inaccessible.

• Feature: Retrieve and analyse data anytime through the OurSphere app.

4. Firmware Updates

• Benefit: Automatically receive over-the-air firmware updates to keep your device running at peak performance.

• Feature: Enjoy new features, improved security, and bug fixes without manual intervention.

5. 24/7 Accessibility

• Benefit: Access your device’s information and settings from anywhere via the OurSphere app or web platform.

• Feature: Monitor and manage your Tack devices remotely.

6. Enhanced Security

• Benefit: Protect your device data with enterprise-grade encryption and secure cloud storage.

• Feature: Rest easy knowing your data is safe from unauthorized access.

What Happens Without a Tack Cloud Subscription?

Your Tack device will not function without a Tack Cloud subscription as it will lose the ability to communicate its location. Key features like location tracking, alerts, and firmware updates will be inaccessible without an active subscription.

FAQs

Q1: What’s included in the Tack Cloud subscription?

• Location tracking at regular intervals

• Location history (up to 90 days)

• Customisable alerts and notifications

• Cloud storage for device data

• Over-the-air firmware updates

• 24/7 accessibility through the app or web platform

• Enhanced security and encryption

Q2: How much does the subscription cost?

• Pricing varies based on your subscription plan. Check the OurSphere app or Tack website for the most up-to-date pricing.

Q3: Can I share my subscription across multiple devices?

• No, each Tack device requires its own Tack Cloud subscription due to its built-in SIM card and independent cellular connectivity.

Q4: What payment methods are accepted for the subscription?

• Tack Cloud accepts major credit cards, debit cards, and select digital payment options. Check the OurSphere app or Tack website for more information.

Q5: Can I cancel my subscription anytime?

• Yes, you can cancel your subscription at any time by emailing us at support@tackgps.app. However, you will lose access to all Tack GPS features upon cancellation.

By subscribing to Tack Cloud, you unlock the full potential of your Tack device, ensuring a seamless and secure tracking experience. For more information or assistance, contact Tack Support at support@tackgps.app.

To enjoy the best experience, download the latest version of the OurSphere app via the Apple App Store or Google Play Store.