Tack One Pte Ltd  —  Tack GPS  —  OurSphere

Last Updated: 12 March 2026

This Privacy Policy describes how Tack One Pte Ltd (“Tack One”, “Tack GPS”, “we”, “us”, or “our”) collects, uses, processes, stores, and discloses your personal data when you use our products, mobile applications, websites, and related services (collectively referred to as the “Services”).

Our Services include:

• Tack GPS devicesa

• OurSphere mobile applications

• Tack GPS websites and online services

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Personal Data We Collect

We collect personal data that you provide directly to us, as well as information automatically collected when you use our Services.

1.1 Information You Provide to Us

You may provide personal data when you:

• Create an account or user profile

• Purchase products or subscriptions

• Contact customer support

• Interact with our websites or applications

• Participate in promotions, surveys, or events

• Connect through social media services

This information may include: name, email address, phone number, billing and shipping address, payment information, account credentials, and any information you choose to provide in communications with us.

When you make a purchase through our websites, we collect Order Information, which may include name, billing address, shipping address, payment details, email address, and phone number.

1.2 Device and Product Information

When you use Tack GPS products and services, we may collect technical information including:

• Hardware model and device serial number

• IMEI or other unique identifiers

• Phone number assigned to the device

• MCC (Mobile Country Code) and MNC (Mobile Network Code)

• MAC address and IP address

• Operating system and software version

• Subscription status, device configuration and settings

• Diagnostic logs and performance data

1.3 Location Information

Tack GPS products and apps provide location tracking services. When location features are enabled, we may collect:

• GPS location signals

• Nearby Wi-Fi access point information

• Cellular tower information

• Elevation or sensor-based location information

• Timestamped location records

1.4 Physical Activity Data and Precise Location — Health & Fitness Permissions

Why we collect this data

Our app requests access to Physical Activity data (a Health and Fitness permission under Google’s data classification) and Precise Location data. These are sensitive permissions, and we are committed to full transparency about how they are used.

What Physical Activity data we collect:

• Step count and motion detection signals

• Movement state detection (e.g. stationary, walking, running, or in a vehicle)

• Activity transitions detected via the device’s motion sensors and accelerometer

How this data is used:

• To provide real-time movement updates to authorised family members (e.g. detecting whether a family member is stationary, walking, or travelling in a vehicle)

• To trigger safety alerts based on movement or the unexpected absence of movement

• To support core family safety features — this data is not used for health monitoring, medical purposes, or fitness tracking

Data handling and sharing:

Physical Activity data and Precise Location data are transmitted to our secure servers solely to power the family safety features described above. This data is not sold, shared with third parties for marketing or advertising purposes, or used for any purpose beyond the family safety functionality you have enabled.

You will be shown an in-app disclosure before the system permission prompt appears, explaining exactly why this access is requested. You may revoke this permission at any time through your device’s app settings; however, doing so will limit the core safety features of the app.

1.5 Usage and Log Information

We may collect information about how you interact with our Services, including:

• App usage activity and log files

• Diagnostic and crash reports

• Time and duration of service usage

• Interaction with app features

1.6 Cookies and Similar Technologies

Our websites and apps may use cookies, web beacons, pixels, advertising identifiers, and similar technologies to improve user experience, understand how our services are used, analyse website traffic, and improve marketing performance. You may disable cookies through your browser settings.

2. How We Use Your Personal Data

We use your personal data to operate and improve our Services. This includes:

Service Delivery

• Operating Tack GPS tracking services

• Processing purchases and subscriptions

• Providing location and physical activity tracking features

• Delivering notifications and safety alerts

• Providing customer support

Security and Fraud Prevention

• Detecting suspicious activity

• Preventing fraud and misuse

• Maintaining service security

Service Improvement

• Analysing service usage

• Improving product performance and app functionality

• Conducting internal analytics

Communications

• Responding to inquiries

• Providing product updates and service notifications

• Where permitted, sharing information about our products or services

3. Location Tracking Consent

Tack GPS devices may be used to track the location of individuals, pets, or assets. You are responsible for ensuring that any individual whose location may be tracked has provided appropriate consent, where required by applicable law. You must not use Tack GPS devices for unauthorised surveillance or unlawful tracking. Tack One is not responsible for misuse of the Services by users.

4. Disclosure of Personal Data

We may share your information with trusted third parties where necessary to operate our Services.

Infrastructure Providers

We use secure cloud infrastructure providers including Amazon Web Services (AWS) and Google services (including analytics and infrastructure services). These providers help us store and process data securely.

Service Providers

We may share data with service providers that support our operations, such as payment processors, telecommunications network partners, customer support platforms, and analytics providers. These partners are required to protect your personal data.

Legal Requirements

We may disclose personal data where required to comply with laws or regulations, respond to lawful requests from authorities, enforce our rights, or protect the safety of users or the public.

5. Cellular Network Services

Tack GPS devices rely on third-party mobile network operators to transmit location and device data. When your device connects to cellular networks, certain device and network information may be transmitted through those networks in order to provide connectivity. Tack One does not control the operation of third-party telecommunications networks.

6. International Data Transfers

Your information may be stored or processed in countries outside your country of residence. Where personal data is transferred internationally, we implement appropriate safeguards to protect your information in accordance with applicable privacy laws.

7. Retention of Personal Data

We retain personal data only for as long as necessary to provide our Services, fulfil legal obligations, resolve disputes, and enforce agreements. When personal data is no longer required, we take steps to securely delete, anonymise, or restrict access to the data.

8. Protection of Personal Data

We implement reasonable technical, organisational, and administrative safeguards to protect personal data, including measures designed to prevent unauthorised access, loss of data, misuse, and unauthorised disclosure. However, no internet transmission system can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of personal data

• Restrict or object to processing

• Withdraw consent

• Request data portability

You may exercise these rights by contacting us using the contact details below. We may request verification of identity before processing requests.

10. Fair Usage of Services

Our Services are provided for normal consumer use. We reserve the right to monitor usage to ensure fair access for all users. Fair usage violations may include:

• Excessive automated location polling

• Abusive or abnormal use of network services

• Unauthorised commercial use of consumer services

• Use of services for unlawful tracking or surveillance

• Activities that negatively impact service stability or other users

If we determine that usage violates fair usage guidelines, we may limit service functionality, suspend services, or terminate accounts.

11. Children and Minors

Our Services are intended to be used by individuals 18 years or older who create and manage the account. However, Tack GPS devices may be used by parents or legal guardians to monitor the location of children or dependents under their supervision. The account holder is responsible for managing the device and ensuring lawful use.

12. Third-Party Advertising and Analytics

We may work with third-party analytics providers such as Google Analytics to understand how users interact with our Services. These providers may use cookies and similar technologies. You can learn more about Google’s privacy practices at https://policies.google.com/privacy

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website. Your continued use of the Services after updates indicates acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email:

support@tackgps.app

Mailing Address:

Tack One Pte Ltd

8 Kallang Sector

Level 4 COINS

Singapore 349282