How Do I Purchase a Tack Cloud Subscription?

Subscribing to Tack Cloud is a straightforward process that ensures your Tack device operates seamlessly. You can subscribe in two ways:

Option 1: Purchase a Subscription via the OurSphere App (Recommended)

If you already own a Tack device, you can subscribe to Tack Cloud directly through the app. Here’s how:

1. Download the OurSphere app from the Apple App Store or Google Play Store.

2. Create or log into your OurSphere account.

3. Add your Tack device using QR code or Serial Number pairing in the Devices tab of the app.

4. Navigate to the Device Subscription section.

5. Select a subscription plan that suits your needs.

6. Enter your payment details and confirm your subscription.

Option 2: Purchase a Subscription via Tack Website

You can purchase a Tack Cloud subscription directly from our website at shop.tackgps.app. Subscriptions can be purchased as a standalone plan or bundled with a Tack device. Once purchased, we will activate the subscription on the backend after you set up your device. Simply follow these steps:

1. Unbox and power on your Tack device.

2. Download the OurSphere app from the Apple App Store or Google Play Store.

3. Create or log into your OurSphere account.

4. Add your Tack device using QR code or Serial Number pairing in the Devices tab of the app.

5. Once activated, your subscription will automatically be reflected, and you can start using your Tack GPS features immediately.

Step-by-Step Guide

For both options, ensure that your device is set up correctly and that the app is updated to the latest version. Once your subscription is active, your Tack device will have access to all Tack GPS features, including location tracking, notifications, and cloud data storage. For long-term savings, you can opt for a Yearly Plan or a 2-Year Plan, which offer lower monthly equivalent rates.

FAQs

Q1: Can I Purchase a Subscription on a Monthly Basis?

• No, Tack Cloud Subscription is not available for monthly billing. The minimum subscription term is 3 months, meaning you can be billed quarterly.

Q2: Can I change my subscription plan later?

• Yes, you can upgrade your plan through the OurSphere app under the Subscription section. To downgrade your plan, simply email us at [email protected].

Q3: What payment methods are accepted?

• Major credit and debit cards, as well as select digital payment options, are accepted. Refer to OurSphere app or Tack website for more information.

Q4: Can I cancel my subscription at any time?

• Yes, subscriptions can be cancelled anytime by contacting [email protected]. Note that you will lose access to all Tack GPS features upon cancellation.

Q5: Does each device require a separate subscription?

• Yes, each Tack device requires its own Tack Cloud subscription due to its independent SIM card and connectivity requirements.

By following these steps, your Tack Cloud subscription will be set up, enabling your device to operate at its full potential. For further assistance, contact Tack Support at [email protected].

To ensure the best experience, always use the latest version of the OurSphere app, available on the Apple App Store and Google Play Store.